A woman called in to the help desk the other day and I think she was a bit confused.
She was having problems with her computer and I truly wanted to help.
So I asked her her name.....
Me: Can I get your name ?
Caller: Yes, Mary
Me: My apologies, it is a bad phone connection, could your please repeat that?
Caller: Yes, it's Mary want me to spell it for you ?
Me: Yes please, this connection is terrible.
Caller: Ok, L as in Mary..........
I stopped listening at that moment and thankfully the call dropped.
She called back and someone else got her. Same thing.. let me spell it for you... L as in Mary....
We both had a great laugh over this one.